Technology and Digital have changed the way in which organizations and their workforce function. A change as big as digital transformation cannot be executed by a single function. It is well established by now that Digital Transformation starts with the CEO and cannot happen in silos. HR needs to be the force that binds the organization through a common thread of purpose.
One of the results of the digital transformation is the rapid transformation of the organization culture. Here HR plays a crucial role in bridging the gaps by building diverse talent pools, creating a compelling career architecture for the workforce, and simplifying the talent processes.
One of the most important ways to set your business up for successful transformation is to have an accurate understanding of where it is today in terms of digital maturity. This is likely to vary from department to department. Whilst office workers are often familiar with a range of digital processes as part of their daily remit, the finance and HR departments are more typically married to paper-based processes. By assessing digital maturity across the business, it's possible to understand where to start, and how to prioritize.